Privacy Policy

This policy explains how Foshan Hengli Beauty Equipment Co., Ltd. (“Hengli”, “we” or “us”) handles information submitted through henglibeautytech.com in connection with business inquiries.

Information we collect

When you submit an inquiry, we collect the contact details and project information you provide: name, business email, company, phone or WhatsApp, country or market, buyer type, product interest, quantity, customization level, shipping preferences, document requirements and your message. We also keep a record of your submission and inquiry consent. Our hosting, email and security services may process technical information, such as IP addresses and request logs, to deliver and protect the service.

Fields marked with an asterisk are needed to handle the website inquiry. Other fields are optional. Please do not send patient records, medical images, payment-card details or other sensitive personal information through this form. If you prefer, you can contact us directly by email or WhatsApp.

How we use information

We use inquiry information to respond, recommend products, prepare quotations, assess customization or documentation requirements, coordinate samples and orders, provide support and maintain reasonable business records.

Reasons for processing

We process your inquiry to take the steps you request before an order, manage a business relationship, operate and secure this website, and meet applicable legal obligations. Where processing relies on consent, you may withdraw that consent by contacting us; this does not affect processing already carried out. Agreeing to an inquiry response is not an agreement to unrelated marketing.

How long we keep information

We assess retention according to whether an inquiry is still active, whether it leads to an order, the duration of any support or warranty relationship, and applicable accounting, tax, customs or dispute requirements. We do not need to keep every inquiry indefinitely. You can ask us about the information held for your inquiry and request its deletion, subject to any necessary contractual or legal retention.

Who may receive information

Website hosting and business email providers process information to operate the site and deliver communications. Relevant details may also be provided to manufacturing, technical testing, logistics or payment partners when needed for your requested quotation, order or support, and to authorities when required by law. We limit sharing to information relevant to that purpose. We do not sell personal information.

International processing and external services

Hengli operates in China. Information you send may therefore be accessed in China and processed in other countries where our hosting, email or service providers operate. Contact us if you need details about the processing arrangements for your inquiry. Links to WhatsApp and the optional Google translation service lead to third-party services; their own privacy practices apply to information they receive. You can use the English website and contact email without using those services.

Your choices and requests

Depending on the law that applies to you, you may request access, correction, deletion, restriction, a portable copy of information or object to its use. You can also ask us to stop optional marketing communications. Send requests to the email below; we may ask for proportionate information to verify your identity and protect your data. Where applicable, you may raise a complaint with your local data protection authority. Some records may need to be retained for contracts, tax, customs, warranty or legal disputes.

Contact

For privacy questions or requests, email sales@henglibeautytech.com. Postal address: 3/F, Shops 6–13, Xinshi Commercial Premises, Gonghe Road, Shaxi, Huangqi, Dali Town, Nanhai District, Foshan, Guangdong, China.

Updates to this policy

We will update this page if our website information practices change. The date above identifies the latest revision. See our Cookie Notice for information about website technologies and browser controls.